Returns and Exchange Policy

If you are not completely satisfied with your purchase, please contact with your concerns within 5 days of receiving your item and within 14 days of our dispatch date, and we will make arrangements for a credit-refund, exchange or other solution.

After contacting Mano Bello for return authorization, returned items should be unused and unworn (if applicable) and must be returned in original packaging with all enclosed documentation and copy of purchase receipt. Mano Bello will issue a full refund by shop credit on receipt, excluding the original delivery charge. Mano Bello reserves the right to examine returned goods for wear or damage. Items with wear or damage will not be accepted for return.

Please note:
Goods will only be accepted for return if they are returned within 14 days of dispatch date, unless we have notified you otherwise. Contact Mano Bello via email within 5 days of receipt/delivery if you are returning a purchased item. Items may be returnable for credit only, towards another Mano Bello product. Mano Bello reserves the right to refuse returns without prior contact within listed policy time frames.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility.

Please allow 7 working days for a refund/credit or exchange to be processed.

These policies refer to ready-made items at regular price only. Custom-made, made-to-order and sale items are not returnable. Sale items and/or sample items are final sale, unless indicated otherwise at time of purchase.